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Service Broker Forum Releases Heavy Reading White Paper on Bridging the Legacy/Next-Generation Service Divide

Founding members of the Service Broker Forum announced the release of a Heavy Reading white paper which explains the increasing market need and functionality of service brokers.

The current market environment has accelerated the need for Communication Service Providers (CSPs) to find a way to efficiently and cost effectively deliver new services while maximizing their revenues from existing voice applications. The reality of ongoing network evolution and the associated application connectivity and network interworking challenges that result cause complexity and a need to explore new alternatives to bridge the gap between applications and the networks they must utilize.

A service broker enables any communications service to be delivered on any network, regardless of whether the service was originally developed for that network. A service broker has two main functions. It carries out mediation between services and the network, providing all the network connectivity and protocol translation needed to support interworking between any communications service and any network. The service broker also supports real-time service orchestration, which allows multiple services to interact with one another. This allows CSPs to compose new services/service bundles by composing together a number of individual services, either attached to the legacy network or the NGN, or a mixture of both.

Author Caroline Chappell, Independent Analyst, Heavy Reading, cites, “It is not surprising that across the world, network operators are either deploying service brokers in their networks or beginning to evaluate service broker technology through RFIs and RFPs. CSPs have long wanted a means of ‘joining up’ their IN platform estate so that disparate IN services from different vendors can be made to interact with one another in new and exciting ways. The business case for service brokers is becoming even more compelling as CSPs implement NGN networks and want the subscribers they migrate to be able to access familiar, tried and tested services.”

Heavy Reading highlights that while CSPs already boast large customer bases, trusted brands and unparalleled expertise, service offerings will continue to face challenges in legacy environments due to proprietary and inflexible technologies. The competitive landscape is forcing CSPs to migrate to Next-Gen IP networks to remain competitive. However, the migration path can prove challenging and complex.

Several key issues addressed in this white paper:

  • Service Providers Evolving Network and Services Needs
  • Overcoming Key Service Delivery Challenges
  • Key Service Broker Functions
  • Why Alternatives to the Service Broker Will Not Work
  • Service Broker Usage Scenarios

Free to download, the Heavy Reading white paper is available on the Service Broker Forum’s website at www.servicebrokerforum.org or from Light Reading’s white paper download page at http://downloads.lightreading.com/wplib/servicebrokerforum/WP_service_brokers.pdf.

About Heavy Reading

Heavy Reading is designed from the ground up to provide a service that is applicable for today's telecommunication market conditions. Telecommunications professionals need hard facts about technology and technology suppliers -- including analysis of strengths, weaknesses, and opportunities. By eschewing facile revenue forecasts, focusing on enormous (and enormously valuable) technology surveys, and using a huge audience of service providers to reality-check vendors' claims, Heavy Reading will deliver the data and analysis data that the telecommunications industry has been crying out for.

About The Service Broker Forum

The Service Broker Forum is a multi-vendor association with the goal of evangelizing and educating the telecommunication industry on the service broker product category through the sharing of ideas, opinions, and knowledge. Founded by industry leaders in the Service Broker market space, the forum provides a common platform to facilitate discussion and communication around the many benefits that can be realized from utilizing Service Brokers within an overall network evolution strategy. Membership in the Forum is open to those vendors, system integrators, service providers and application developers that are interested in embracing the product category and committed to evangelizing the benefits of Service Broker solutions the Service Broker Forum.

Service Broker Forum White Paper Sponsors:


With deployments worldwide, AppTrigger is dynamically changing the telecom application delivery marketplace by empowering its customers to insulate their revenue-producing applications from the challenges of the ever evolving fixed-line, mobile, and IP networks. AppTrigger’s Service Broker provides a purpose built unique combination of media, signaling, call control, and a family of APIs for multi-network, converged application deployments. Supporting over 200 million subscribers worldwide, the Ignite™ service broker enables the preservation of application investment, reduction of application deployment costs and optimized application connectivity across multiple and disparate networks. Headquartered in Richardson, Texas, AppTrigger has offices in Amsterdam, Buenos Aires, Hong Kong, and London. For more information, visit www.apptrigger.com.


Convergin is the leading provider of Service Broker core network solutions. By utilizing Convergin's Accolade WCS, service providers accelerate their evolution toward IMS and SDP while enabling seamless orchestration of mobile, legacy, next generation and web services elements. Convergin is deployed in over 20 carrier networks around the globe, and successfully integrated its Accolade platform with the major core network protocols and platforms. For more information, please see www.convergin.com.


Since 2001, jNetX has pioneered the use of carrier class Java technologies in the telecommunications network. jNetX is now the global market leader providing standards based Java technologies and applications across convergent Fixed, Mobile, IMS and Internet/Intranet environments (both for circuit switched and IP based networks). jNetX’s market leadership is primarily attributed to the following three fundamentals. First, the jNetX technology provides the highest combination of open programmability, stability and functionality on the market. Second, and as a consequence to the first fundamental, jNetX breaks the traditional vendor lock-in model and enables the operator to drive their marketing roadmap, own their services logic and react quickly to market threats and opportunities. With jNetX, operators are free to choose their preferred integration partner and benefit from a creative pool of application development suppliers. Finally, jNetX’s industry traction has led to the fostering of a rich ecosystem of partners, the jNetX Developer Network Area (DNA), offering operators worldwide with a broad portfolio of network services. More than a hundred network services are described in the jNetX DNA 100+ Network Service Catalogue to help Operators developing new ideas, new business models and market strategies.


OpenCloud provides the telecommunications industry with Rhino – a real-time application server for agile development, deployment and efficient management of person-to-person communication services. OpenCloud Rhino is a high-performance, genuinely carrier-grade service execution environment for traditional and Telco 2.0 services on TDM and IP-based networks. It uses commercial-off-the-shelf (COTS) hardware and software to deliver service layer agility to networks at a radically lower price-point than traditional solutions from network equipment providers. OpenCloud is headquartered in Cambridge, UK with R&D, Engineering and Support in New Zealand and Spain and branch offices in the US, Singapore and Japan. www.opencloud.com

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